AR Operations Manager, Mapping - APAC


  • Tokyo, Japan

Niantic's AR Operations team spearheads large-scale and experimental data collection projects that power and improve the industry-leading AR technology in our Niantic Lightship platform. This work is foundational to achieving our vision of a real-world metaverse that inspires people to explore the world together. If you're an Operations leader looking for a rare opportunity to be part of enabling one of the greatest evolutions in computing in our lifetimes, this could be the role for you.

As part of the Mapping team within AR Operations, you will play a critical role in building Niantic's 3D map of the world. This map will enable developers to create magical AR experiences that are accurately tethered to physical locations. In the AR Operations Manager, Mapping (APAC) role, you will establish and lead teams of field agents, called surveyors, to map high-priority zones in your markets. Alongside your peers in other regions, you will help us develop a global machine that produces high-quality mapping data on time and on budget.


  • Create survey mapping roadmaps for your markets that incorporate input from Engineering and Product partners.
  • Build a team of highly organized, reliable and proactive fixed-term Field Operations Specialists to coordinate day-to-day surveyor work.
  • Work with vendors and Field Operations Specialists to recruit, onboard and deploy large teams of surveyors to deliver your roadmaps.
  • Analyze the quality and efficiency of your teams’ output. Make changes across people, tools or processes to deliver the highest impact improvements at pace.
  • Solve in-the-field issues that your team are not able to handle independently.
  • Lead a special project that supports global surveyor mapping work, in line with your personal development goals and team needs.


  • Previous leadership experience in rapidly scaling a people-powered operation with a significant outsourced workforce.
  • Excellent written and spoken English and Japanese.
  • Exceptional project planning and management abilities. You naturally think several steps ahead to identify and mitigate risks.
  • Pragmatic approach to process design. You exercise good judgment to design elegant, not overengineered, solutions.
  • Skilled in root cause analysis. You are highly motivated by optimizing operations from first principles.
  • An unfailingly consistent ownership mentality. Colleagues can rely on you completely to get the job done, no matter how complex it is.
  • A high-energy approach to work. You move at pace and are never a blocker.
  • Open-minded. You genuinely appreciate the value of diverse opinions and are skilled at bringing them together to create better outcomes.
  • Clear communication style. You always provide the right level of detail and leave no room for ambiguity.
  • A management style that combines compassion with an analytical attitude. You set a high bar and inspire and equip your teams to meet it.
  • Unflappable.

Plus If...

  • Previous experience of data collection operations and/or field operations.
  • Previous experience working on a mapping product.
  • Previous experience collaborating with highly technical partners.

Join the Niantic team!

Niantic は、世界有数のAR (拡張現実)テクノロジーの提供によって、人々が現実世界でクリエイティブな魅力にあふれた冒険のきっかけを作っています。私たちの製品・サービスは、外に出て探索する、運動する、そして人と人とのつながりを作ることを促すことを願ってつくられています。

2011年にGoogle で設立され、任天堂株式会社、株式会社 ポケモン、Alsop Louie Partners などの心強い投資家のサポートを受けて、2015年に独立しました。現在Nianticが提供するコンシューマー向けタイトルには、世界をコントロールすることをテーマにした先駆的なゲーム「Ingress」、記録やぶりのAR ゲーム「Pokémon GO」、「Pikmin Bloom」などがあります。また、2021年11月には、開発者向けAR プラットフォームである Lightship の提供を開始しました。

Niantic は雇用機会均等雇用者です。Niantic の製品を愛してくださっているコミュニティの皆様に喜んで頂ける製品・サービスをつくるにはまず、全ての社員を支え、それぞれが自分の安全な居場所があることを実感できる環境を作ることが必要不可欠であると確信しています。このミッションのためにはテクノロジー業界において過小評価されてきた人材もふくめ、積極的に多様性(ダイバーシティー)を反映する人を募集し、採用することを重視しています。これはNianticの価値観においてもっともコアなものだと考えています。

私たちは、毎日わくわくしながら、知的好奇心をもち、課題解決への情熱を大切に、楽しく仕事に取り組んでいます。Niantic は、サンフランシスコ、サニーベール、ベルビュー、ロサンゼルス、ロンドン、東京、ハンブルグ、チューリッヒの各都市にオフィスを持ち、それぞれで採用を広げています。

Niantic is the world’s leading AR technology company, sparking creative and engaging journeys in the real world. Our products inspire outdoor exploration, exercise, and meaningful social interaction.

Originally formed at Google in 2011, we became an independent company in 2015 with a strong group of investors including Nintendo, The Pokémon Company, and Alsop Louie Partners. Our current consumer titles include pioneering global-control game Ingress, record-breaking AR game Pokémon GO, and Pikmin Bloom. In November 2021, we launched our developer platform, Lightship, enabling creators to build immersive AR experiences around the globe.

Niantic is an Equal Opportunity employer. We believe that cultivating a workplace where our people are supported and included is essential to creating great products our community will love. Our mission emphasizes seeking and hiring diverse voices, including those who are traditionally underrepresented in the technology industry, and we consider this to be one of the most important values we hold close.

We're a hard-working, fun, and exciting group who value intellectual curiosity and a passion for problem-solving! We have growing offices located in San Francisco, Sunnyvale, Bellevue, Los Angeles, New York, London, Tokyo, Hamburg, and Zurich.